Q: How long does shipping take?
A: Orders typically ship within 2-5 business days, and delivery takes 7-15 business days, depending on your location. You’ll receive a tracking number via email.

Q: Do you offer express shipping?
A: Yes! We offer expedited shipping options at checkout. Estimated delivery is 3-7 business days for express orders.

Q: Do you ship internationally?
A: We ship to locations serviced by The Courier Guy, both within South Africa and internationally. Domestically, they cover major centers like Johannesburg, Cape Town, and Durban. International shipments typically take 5-7 business days, depending on the destination and customs. Shipping rates vary by location.

Q: Can I change or cancel my order?
A: We process orders quickly! If you need to make changes, please contact us within 24 hours of placing your order.

Q: What payment methods do you accept?
A: We accept Visa, Mastercard, PayPal, Apple Pay, and more. Secure checkout is guaranteed.

Q: What is your return policy?
A: We offer a 14-day hassle-free return policy. Items must be unused, in original packaging, and with tags. Return shipping costs may apply.

Q: How do I request a return?
A: Email us at returns@cvc.com with your order number, and we’ll guide you through the process.

Q: How can I track my order?
A: Use the tracking link in your shipping confirmation email, or visit our Track Order page.

Q: I need more help! How can I contact customer support?
A: Reach out via email, phone, or social media (see above), and we’ll be happy to assist you!